September 22, 2021

Present:  Chairperson Boyd, Trustees Hausch, Long and Schmitt. General Manager David Bogner,                

               Plant Superintendent Jim Maddox, Assistant Plant Superintendent Bill Seabold, Distribution   

               Superintendent Steve Johnston, Office Manager Heather Barnes and Secretary Joni Crenshaw.

The public was invited to attend the Go To Meeting by phone, computer or smart phone, as the office was closed due to COVID-19.


Chairman Boyd opened the regular meeting. A motion was made by Trustee Long and seconded by Trustee Hausch, that the minutes from the previous meeting of August 25, 2021, be approved, as presented.  All ayes. Motion carried. Vouchers were reviewed and approved.

Mr. Maddox presented the Board with monthly charts and informed the Board of the work that has been

done around the Plant.

The Distribution department helped install the filters on Skid #8 at the Plant. They will be installing the remainder this month. Chemical hauling continues to be a problem for receiving shipments on time. The Plant is running on the conventional filters while the new PLC’s are going on line.

Mr. Johnston presented the Board with monthly charts showing locates, service calls, meter installations, meters not sending out a read and water main breaks. He reported to the Board that a Utility Worker was hired for the Distribution Department.

Ms. Barnes discussed monthly financials, budget, operating expenses, and water sales to date. The auditors have completed the audit preparation and they will provide a draft when the audit is complete.

Mr. Bogner shared with the Board about the Iowa Association of Water Agencies Meeting he attended this month. There were four major topics covered. They included, emerging contaminants, Federal Infastructure Bill-(lead service replacement), LIHWAP-Low Income Households Water Assistance Program and the Iowa Children’s Water Festival.

Mr. Bogner also told the Board a person was hired for the position of Working Maintenance Supervisor at the Plant. Also, Mr. Bogner discussed a 5% across the board, water rate increase will go into effect January 1, 2022, more information will be provided at the October Board Meeting. Mr. Bogner explained to the Board that some policies need to be reviewed and updated.

There was also discussion regarding the conventional filters and the membrane filters at the Plant. The membrane filters are sensitive to water temperature and the conventional filters do not produce the capacity needed. The Board requested a disaster plan to be updated.

There being no further business to come before the Board of Trustees, the meeting is adjourned. The next regular meeting of the Board of Trustees, will be October 20, 2021, at 2:30 P.M. For participation by phone or computer, instructions will be included on the agenda located on our website:

ATTEST:  ____________________________               _____________________________                         

                   David Bogner, Secretary                               Kimberly Boyd, Chairperson  




Keokuk Municipal Waterworks

Effective April 8, 2020

Customer Service/Payment Options

Walk-in customer service is temporarily suspended at this time and the drive through is closed for the next two weeks and plans to re-open on April 27, 2020, upon the public health emergency declaration at that time.  Keokuk Municipal Waterworks offers a variety of opportunities to complete payments and customer service needs:

·       Online: Login to online account to pay by credit card, direct pay or electronic check. Using Payment Service Network at (877) 885-7968 or and

·       Phone: Please call (319) 524-5285,  Monday-Friday from 8:00 am to 4:30 pm. Pay by credit card or electronic check.

·       Drop Box: Place bill stub and payment in the payment drop box located by the front doors.

·       Mail: Mail bill stub and payment.

The Keokuk Municipal Waterworks will continue serving our customers over the phone at (319) 524-5285 for new service and any other customer service needs during this time.

COVID Safety Measures

March 17, 2020

The Keokuk Municipal Waterworks is closely following the guidance from the CDC and also any state government recommendations. The situation with the virus is constantly changing and we take preparation measures seriously. Below is a list of actions to be taken by the Waterworks in response:

  • Closing of the front lobby to encourage social  distancing
  • Canceling late penalties, late fees, meter changes and shut-offs until the public health emergency has been lifted.
  • We highly encourage “on time” payments.
  • We know the current situation will pose financial hardships and we will be happy to answer any questions by phone.

Today’s primary concern is the health and safety of our community and our Waterworks family. The drive through remains open for payments, but we ask that you use the on-line payment option or use our drop box located at the front door.


Keokuk Waterworks "finished" drinking water remains safe. The COVID-19 virus, has not been detected in drinking water. EPA recommends that Americans continue to use and drink tap water as usual. 


Keokuk has Best Tasting Water

 Daily Gate City- Nov 6, 2019

waterworks award

Water utilities compete at the Iowa American Water Works Association (AWWA) for the title of “Best tasting water in Iowa.” Every year, between 10 and 20 waterworks from across the state vie for bragging rights at the annual AWWA conference of who has the best tasting water in Iowa.

Keokuk Waterworks has taken home the grand prize for 2019. Judging criteria is based on odor, taste, aftertaste and appearance. Keokuk won this same award in 2005 and 2015.

“Treating the Mississippi River comes with ups and downs on an average year. In 2019, we have had three record flood stages. The Waterworks has talented operators with the ability to adjust to the variable conditions the river throws at us,” Plant Superintendent Jim Maddox said.

The Keokuk Waterworks is a state of the art surface water treatment plant that draws its water from the Mississippi River. Keokuk Waterworks uses advanced filtration with membrane filters for the public’s protection in filtering the processed water.

“KMW is committed to excellence and has invested in new treatment technologies and replacement of aging pipe infrastructure. We are honored to accept this award and take the responsibility of water treatment as an opportunity and a challenge to produce the best water at the lowest cost,” Board President Otto Hausch said.

KMW is now shifting their focus from the treatment plant to the distribution system, which carries our water to residents and industries. The Waterworks is proud of the high quality drinking water and take this award as a reminder of the excellence the City of Keokuk expects from it.

Some of the people that have made the award possible include Plant Superintendent: Jim Maddox, Plant Asst. Superintendent: Bill Seabold, Lab Technician: Jennifer Laubersheimer, Plant Operators: Chris Tallman, Don Oliver, Robert Gundy, Shannon Helenthal, Brandon Lemaster, Kyle Haney, Ryan Horner, Drew Lewis and Adam Hieatt and the Keokuk Municipal Waterworks Board President: Otto M. Hausch, Trustees: David Bogner, Kimberly Boyd, Michael Hickey, and Ray Long.


Site search




KEOKUK, IOWA   52632


   Next Regular Board Meeting will be 

   Wednesday, October 20, 2021

   at 2:30 PM

   Instructions to join the meeting via 

   computer, tablet or smartphone will be

   on the agenda.




Managed By: Keokuk Municipal


20 N. 4th St. P.O. Box 10

Keokuk, IA  


Powered by Wild Apricot Membership Software